Galaxy77 is fully committed to protecting the privacy of Malaysian players. This policy clearly explains how we collect, use, store and safeguard your personal information – in accordance with the Malaysia Personal Data Protection Act (PDPA) 2010.
Six core principles that shape how Galaxy77 protects your personal data
An overview of the types of personal data Galaxy77 collects and how they are used
| Data Type | Sample Information | Purpose of Collection | Shared? |
|---|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | KYC verification, fraud prevention | Not sold – used for KYC only |
| Contact Data | Phone number, email address | Account communications, security notifications | Not shared |
| Financial Data | E-wallet information (TNG, GrabPay, DuitNow), bank statements | Processing RM deposits & withdrawals | Licensed payment processors only |
| Usage Data | Login activity, betting records, game history | Account management, fraud detection | Not shared |
| Technical Data | IP address, device type, web browser | Security, unusual login detection | Not shared |
| Cookie Data | Session cookies, preference cookies | User experience, login sessions | First-party cookies only |
| Communication Data | Live Chat transcripts, support emails | Service quality, complaint resolution | Not shared |
Galaxy77 only collects data that is necessary to operate our services. We do not collect data beyond what is stated above.
This Privacy Policy ("Policy") describes how Galaxy77 ("we", "platform") collects, uses, stores, and protects your personal information ("personal data") when you use the galaxy77.asia platform. By registering an account or using any part of the Galaxy77 platform, you agree to the data practices set out in this Policy. This Policy applies to all players accessing the Galaxy77 platform from Malaysia and complies with the requirements of the Personal Data Protection Act (PDPA) 2010.
Galaxy77 collects your personal data in several ways — directly when you register or interact with the platform, and automatically as you use our services. Below are the categories of data we collect:
Data you provide directly:
Automatically collected data:
Galaxy77 uses your personal data only for legitimate, clearly stated purposes. Below are the key purposes for which your data is used:
Galaxy77 does not sell, rent or trade your personal data to any third party for commercial purposes. However, there are limited situations where Galaxy77 may need to share your data:
Galaxy77 continuously invests in security infrastructure to protect the personal data of all Malaysian players. Key security measures we employ include:
While Galaxy77 takes all reasonable steps to protect your data, please be aware that no system is 100% secure. You also play an important role in keeping your data safe — use a strong password, never share your login credentials, and always log out of your Galaxy77 account when using a shared device.
As a Galaxy77 player based in Malaysia, you have the following rights under the Personal Data Protection Act (PDPA) 2010:
Galaxy77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser or device when you visit the Galaxy77 platform.
You can manage cookie settings through your web browser. However, disabling essential cookies will affect the functionality of the Galaxy77 platform and you may be unable to log in or use the platform fully. Galaxy77 does not use third-party cookies for advertising purposes or to sell your data to advertising networks.
Galaxy77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law. The following are our data retention guidelines:
Once the relevant retention period has ended and there is no legal requirement to continue storing the data, Galaxy77 will securely delete or anonymise your data using industry-recognised methods.
Galaxy77 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. When material changes are made to this Privacy Policy, Galaxy77 will:
Continued use of the Galaxy77 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the Galaxy77 platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Galaxy77 handles your personal data, please reach out to us through the following channels:
Galaxy77 is committed to handling privacy enquiries and complaints seriously and within a reasonable timeframe. We will acknowledge receipt of your request within 24 hours and provide a substantive response within 14 business days.
If you are not satisfied with Galaxy77's response to your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant regulatory body.
Data privacy is an increasingly important issue in Malaysia, especially in the digital age where our personal information crosses digital borders every day. For online casino players in Malaysia, understanding how the platform you use handles your personal data is essential – not just for the security of your information, but also for peace of mind while you enjoy your favourite games at Galaxy77.
Galaxy77 was built from the ground up with privacy as a priority, not an afterthought. This means that whenever we make decisions about new platform features, how we store transaction records in MYR, or how we provide 24/7 customer support in Bahasa Malaysia — player data protection is factored into every one of those decisions. This approach, known as "Privacy by Design", is the most effective way to ensure privacy is genuinely upheld, rather than just a box ticked on a compliance checklist.
The Personal Data Protection Act (PDPA) 2010 is the primary legislation governing personal data protection in Malaysia. Galaxy77 fully complies with all seven principles of the PDPA – including the General Principle (data is only processed for authorised purposes), the Notice and Choice Principle (you are informed about how your data is used), the Disclosure Principle (data is not disclosed without consent), the Security Principle (appropriate security measures are in place), the Integrity Principle (data must be accurate and up to date), the Access Principle (you may access your own data), and the Law Principle (processing must be in accordance with the law). This is not merely a statement on paper – Galaxy77 undergoes regular PDPA compliance audits to ensure our practices consistently meet or exceed legal requirements.
One thing that sets Galaxy77 apart from many other platforms is our commitment to never selling player data to advertisers or data brokers. Many digital platforms out there generate additional revenue by selling or renting user information to third parties for targeted advertising. Galaxy77 firmly rejects this practice. Our business model is built on delivering the best gaming experience to Malaysian players – not monetising their personal information. Your data belongs to you, and Galaxy77 treats it with the respect it deserves.
On the technical security front, Galaxy77 uses the same 256-bit SSL encryption as Maybank and CIMB to protect online banking transactions. This means that when you deposit MYR via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or DuitNow, or when you withdraw your winnings, all transmitted information is fully encrypted and unreadable to anyone who might attempt to intercept it. Your Galaxy77 account password is never stored in plain text – it is processed through a one-way cryptographic hash function that cannot be reversed.
The identity verification (KYC) process at Galaxy77, though it may occasionally feel time-consuming, is one of the most important ways we protect you. By ensuring that only you – the legitimate account owner – can withdraw funds from your Galaxy77 account, KYC safeguards your money from anyone who may gain unauthorised access to your account. The KYC documents you submit are stored on encrypted servers, accessible only to Galaxy77 staff who have undergone appropriate data protection training, and will not be shared with any third party without your consent unless required by Malaysian law.
Malaysian players who access Galaxy77 via smartphone – the majority of our players – should know that the Galaxy77 mobile platform applies additional security measures to protect your gaming sessions. These include automatic session expiry after a period of inactivity, detection of logins from unfamiliar locations or devices, and the option to receive notifications whenever a new login to your Galaxy77 account occurs. These features are designed to keep you informed of your account activity at all times and to enable you to act quickly if anything looks out of place.
Finally, we want to make clear that Galaxy77's Privacy Policy is not merely a formality – it is a genuine commitment between Galaxy77 and every Malaysian player who entrusts us with their personal information. We take that trust seriously and will never treat it lightly. If you have any questions about how we handle your data, or if you wish to submit a request relating to your privacy rights, please do not hesitate to reach out to our Galaxy77 support team, available to assist you 24 hours a day, 7 days a week in Bahasa Malaysia.
Answers to the most frequently asked questions about data privacy at Galaxy77
Gambling at Galaxy77 is intended for entertainment purposes only. Always play within your financial means and set appropriate time limits for your sessions. If you feel that gambling is starting to have a negative impact on your daily life, seek help immediately at the Responsible Gaming us. Betting is for individuals aged 18 and above only.